All the service levels to satisfy your client

Bronze - free of charge - Bronze is the default level, typically supply-only with telephone and e-Docs guidance. Includes one drawing and two iterations.​​ Installation is always an extra charge. Delivery is always an extra charge.

 

Silver - £150 + VAT - is typically a more bespoke service with one site visit by a Director, the option of one installation visit by our own experienced technicians, commissioning & certification (if appropriate) of the product, telephone, email and e-Docs guidance for the site contractors. Includes up to two designs each with up to three iterations. Installation is always an extra charge. Delivery is always an extra charge. Options of smartphone operation or connection to home automation. Option of annual servicing at extra cost.

 

Gold - £300 + VAT -is a full service solution with as many site visits by a Director or technician as may be required, staged installation if required, our own experienced technicians commissioning & certification (if appropriate) of the product, with telephone, email, e-Docs and onsite guidance for the designer, site contractors or project manager. Unlimited drawings, 3D visuals and iterations. One risk assessment. O&Ms. Options of smartphone operation, connection to home automation, high spec products and accessories if appropriate. A chimney survey and certification is an extra charge. Installation is always an extra charge. Delivery is always an charge. Option of annual servicing at extra cost.

 

Platinum is "Gold +" for overseas or long distance clients. Cost is by negotiation.